Royal Mail Tracked48 = £5.00

For parcels up to value £500

Includes tracking, photo proof of delivery, email or text notifications, aim to deliver in 2-5 working days.

Royal Mail Special Delivery by 1pm

Under 2kg = £12

Over 2kg = £20

Includes tracking, photo proof of delivery, email or text notifications, guaranteed to deliver next working day if you order before 14:30.

Collect in store

If you would like to collect your order from one of our shops, please contact us to make this request. Please allow up to 5 days, as we may need to transfer items between locations. We will refund your postage charge on collection.

ONLINE PURCHASES

Return Address: Blue, 1-2 Bartlett Street BATH BA1 2QZ 01225462111

• Returns accepted for 7 days
• You are entitled to a full refund*
• Customer provides return shipping
• No restocking fee

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund*.

*including sale items.

*excluding jewellery for hygiene reasons.

*excluding shipping.

You may return your online order by post or in our Bath store.

To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 1-2 Bartlett Street BATH BA1 2QZ 01225462111

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

This will not affect your statutory rights.

IN STORE PURCHASES

• Returns accepted for 14 days on full price items for exchange or store credit
• Returns accepted for 7 days on sales goods for exchange only
• Returns must be in the condition they were purchased and you must provide proof of purchase
• Store credit is valid for 1 year from the date of return.

You may return via post or drop into our Bath store.

This will not affect your statutory rights.

• Royal Mail Special Delivery is a working day service and does not apply to weekends or Bank Holidays.

Jersey and Guernsey are treated as international destinations for customs purposes. This means orders shipped there may be subject to import duty and local goods tax, calculated automatically at checkout based on the products in your order.

You'll see any applicable duty and tax charges added to your order total before you complete checkout. These charges are set by Jersey and Guernsey customs authorities, not by us, and can vary depending on the items you're ordering.

If you have questions about a specific charge on your order, please get in touch with our customer service team and we'll be happy to explain the breakdown.

(PDDP – Prepaid Duties & Taxes)

We ship to 35 Countries using PDDP (Prepaid Duties & Taxes), which means all customs duties, taxes, and import fees are included in your order total at checkout. There are no surprise charges upon delivery—what you pay upfront is the final cost. Orders are shipped fully cleared through customs for a smooth, hassle-free delivery experience straight to your door.

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 1-2 Bartlett Street BATH BA1 2QZ 01225462111

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

International returns must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"

We cannot accept returns on jewellery for hygiene reasons.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

This will not affect your statutory rights.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

We ship to Switzerland via Royal Mail. Please note that customers are responsible for any applicable import duties, customs fees, or additional charges. Please see next section for details.

Royal Mail International Tracked.

Calculated at checkout (not including duties/taxes) based on order value and weight.

Our current shipping system does not include pre-paid duties and taxes for shipments to Northern Ireland or Switzerland. Therefore, we will need to collect any applicable fees prior to dispatching your order. 

We will contact you when we receive your order, however if you would like to contact us with any questions prior to ordering, please get in touch via sales@bluewomensclothing.co.uk

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 1-2 Bartlett Street BATH BA1 2QZ 01225462111

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

International returns must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"

We cannot accept returns on jewellery for hygiene reasons.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

This will not affect your statutory rights.

Our current shipping system does not include pre-paid duties and taxes for shipments to Switzerland. Therefore, we will need to collect any applicable fees prior to dispatching your order. 

We will contact you when we receive your order, however if you would like to contact us with any questions prior to ordering, please get in touch via sales@bluewomensclothing.co.uk

PDDP – Prepaid Duties & Taxes

We ship to 35+ countries using PDDP (Prepaid Duties & Taxes), which means all customs duties, taxes, and import fees are included in your order total at checkout. There are no surprise charges upon delivery—what you pay upfront is the final cost. Orders are shipped fully cleared through customs for a smooth, hassle-free delivery experience straight to your door.

USA

Australia

New Zealand

Canada

Singapore

Hong Kong

UAE

Saudi Arabia

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 1-2 Bartlett Street BATH BA1 2QZ 01225462111

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

International returns must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"

We cannot accept returns on jewellery for hygiene reasons.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

This will not affect your statutory rights.

Australia, New Zealand, Canada, Singapore, Hong Kong, Saudi Arabia, USA